White Hat Gaming Partners with MIRACL for Single-Step, Passwordless MFA

White Hat Gaming provides a secure, scalable, and flexible modular Casino and Sportsbook Player Account Management (PAM) solution. It serves numerous iGaming brands globally, holding licenses in the U.S., the UKGC, Ontario, and the Malta Gaming Authority.

Seamless Access Meets Strong Security

MIRACL provides a passwordless, single-step PIN authentication that fully replaces traditional usernames, passwords, and two-factor authentication (2FA). This solution is recognized by international standards like GDPR and AML, ensuring compliance with evolving legislative changes that mandate non-phishable login methods.

Phil Gelvan, CEO at White Hat Gaming, emphasized the dual benefit for customers. He stated the partnership brings clients and players the “best of both worlds—fast, frictionless logins and complete protection of account data.” The goal is to remove barriers in the player journey while maintaining the highest standards of compliance. MIRACL boasts a proven login success rate of 99.9%, drastically minimizing traffic loss due to authentication friction.

Eliminating Passwords and Customer Support Costs

Rob Griffin, CEO at MIRACL, noted that optimizing the user experience and safeguarding accounts are crucial for player loyalty. MIRACL meets the Strong Customer Authentication (SCA) requirement of every iGaming regulator worldwide.

The integrated solution, MIRACL Trust, eliminates the need for security practices such as passwords, SMS texts, and push notifications. It uses true two-factor authentication combined with patented Zero Knowledge Proof (ZKP) technology.

This design ensures the platform stores or transmits no personal data, creating no “honey-pots” exposed to attack, which guarantees full GDPR compliance. With a simple two-second login via PIN or biometric, the system is expected to help operators reduce customer support calls, lost bets, and lost customers related to password friction.