DraftKings Experienced Full Outage

11.10.2024

DraftKings sportsbook users in all states were unable to get on the site for several hours Thursday morning. The outage started early and lasted until around 2pm ET. Bettors couldn’t place bets or access their accounts. The site would not let users log in and displayed an error message.

Update

DraftKings acknowledged the issue with a banner in their app. Their customer support account tweeted: “We are aware that customers may be experiencing issues with certain features on our Sportsbook. This is currently affecting players in all jurisdictions. We are working on resolving this as quickly as possible.”

Despite the assurances, the outage continued for several hours, impacting bettors across the country.

Big Events Affected

The outage happened on a big day in sports with two ALCS games in the MLB playoffs, the start of the WNBA Finals, Thursday Night Football between the San Francisco 49ers and Seattle Seahawks, several NHL games and college football games.

Bettors took to social media to vent and express their frustration and some on X said they would use other books to place their bets during the downtime.