White Hat Gaming Launches PAM with Bally Casino in Rhode Island
White Hat Gaming, a leading iGaming platform provider, has announced the launch of its Player Account Management system with Bally’s Corporation in Rhode Island, marking a significant milestone as the company’s first casino state deployment with the operator.
This partnership introduces Bally’s Rhode Island customers to an enhanced casino product experience, powered by the advanced technology of White Hat Gaming’s PAM.
The Power of PAM
The PAM system’s robustness facilitated swift integration of major content, showcasing White Hat’s exceptional adaptability and scalability. This deployment meets the stringent demands of operators both in the US and internationally, demonstrating White Hat’s capability to support operators’ success with a comprehensive suite of services. These include CRM and marketing support, proprietary cashier systems, diverse payment options, 24/7 managed services, and an extensive range of player protection tools.
Adding to this strategic partnership, White Hat Studios, the content creation arm of White Hat Gaming, has also launched its offerings with Bally’s in Rhode Island. This move sees its slots going live in the state, positioning White Hat Studios as one of the few casino game suppliers with a presence in all legal iCasino states in the US.
Executive Insights on the Partnership
Phil Gelvan, CEO of White Hat Gaming, expressed enthusiasm about the launch, stating, “We’re thrilled to reinforce our strong partnership with Bally’s by taking our industry-leading PAM live in Rhode Island for Bally Casino. This launch cements our position as Bally’s platform provider of choice across the US.”
He further emphasized the unique advantages of their platform, including rapid integration capabilities, player-centric wallet technology, turnkey services, and proven content, all of which contribute to Bally’s success across various states and their ambitious future growth plans.
Echoing this sentiment, Robeson Reeves, CEO of Bally’s, highlighted the importance of innovation, service, and reliability in their partnerships, praising White Hat Gaming for consistently delivering on all fronts. “The rapid integration of their feature-rich PAM and player-favorite content exemplifies why they have become a key partner across our national footprint,” said Reeves.
He concluded by underlining the commitment to rolling out market-leading entertainment products that position Bally’s as the leading omnichannel gaming provider in the US, in collaboration with White Hat Gaming.
Our Comment on the Article
This strategic alliance between White Hat Gaming and Bally’s in Rhode Island is a testament to the dynamic nature of the iGaming industry. Leveraging White Hat’s sophisticated PAM system and engaging content, Bally’s is set to offer an unparalleled gaming experience, setting new benchmarks for innovation and customer engagement. This partnership not only solidifies White Hat Gaming’s position as a critical technology provider in the US market but also underscores the increasing significance of technological prowess and content quality in a competitive landscape. As the industry continues to evolve, such collaborations will become increasingly vital for companies striving to maintain a leading edge.
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